Shipment: costs and delivery time
Order’s processing and shipment are active from monday to friday, from 8.30 a.m. till 5.30 p.m. ( with exception of italian public holidays ).
All shipment from rionefontana.com are insured against theft and accidental damages.If you receive a damaged package, please don’t accept it and live it to the courier.
The insurance coverage ceases to exist upon receiptof shipment and written acknowledgement.
Shipments are free in Italy for orders over 150,00 EUR and in Europe for orders over 300,00 EUR.
Delivery in Rione Fontana stores is free. (PickUp at Store. Available only for PayPal or Credit Card payments).
Return is free if delivered by hand to Rione Fontana stores.
Return is free in Italy for orders over 150,00, for all the other countries is charged to the customers.
Please refer to the chart below for shipping methods, costs and delivery times for your destination.
Destination | Shipping methods | Cost | Delivery times |
PickUp at Store | PickUp at Store | Free (only for PayPal or Credit Card Payments) | 1-5 working days |
Italy | GLS express courier | 9.00 EUR (free shipping for orders over 150,00 EUR) | 1-5 working days |
Europe zone 1* | GLS express courier | 15,00 EUR (free shipment for orders over 300,00 EUR) | 3-5 working days |
Europe zone 2** | GLS express courier | 50,00 EUR | 5-9 working days |
*Europe zone 1: Austria, Belgium, Denmark, Finland, France (excluding Corsica), Germany, Greece, Ireland, Luxenbourg, Netherlands, Portugal, San Marino, Spain, Sweden.
**Europe zone 2: Bulgaria, Cyprus, Croatia, Czech Republic, Estonia, Corsica, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia.
Delivery times may be delayed compared to the times indicated above during the Christmas period due to the high number of orders being handled by couriers.
TRACK ORDER STATUS
After the shipment, Rione Fontana informs customers about the status of their order by e-mail.